Sales & Marketing
Wati: The All-in-One WhatsApp Business Solution
Description Wati is a powerful customer engagement platform built for businesses that use the WhatsApp Business API. It helps companies automate conversations, manage a shared team inbox, and send bulk messages, enabling them to deliver fast, personalised service at scale.
Features
Shared Team Inbox: Manage all incoming and outgoing WhatsApp messages from a single, centralised inbox, making it easy for multiple agents to collaborate.
No-Code Chatbot Builder: Create intelligent chatbots to handle routine queries, provide instant customer support, and capture leads without writing any code.
Broadcast & Bulk Messaging: Send personalised marketing campaigns and important updates to thousands of customers at once.
WhatsApp API Integration: Wati is a WhatsApp Business Solution Provider, offering a seamless and quick way to get your business on the WhatsApp API in under 30 minutes.
Advanced Analytics: Gain deep insights into your team's performance with reports on message delivery rates, response times, and customer engagement.
E-commerce & CRM Integrations: Connects seamlessly with platforms like Shopify, WooCommerce, HubSpot, and Zoho to streamline workflows and provide a complete view of your customers.
Customisable Templates: A library of ready-made, professionally designed message templates for various use cases, such as order confirmations and promotional messages.
Advantages & Benefits
Increased Efficiency: Automate routine conversations and centralise all customer messages, which frees up your team to focus on more complex issues.
Enhanced Customer Experience: Provide instant, 24/7 support with chatbots and deliver a personalised experience with features like bulk messaging and custom templates.
Scalability: The platform is built to grow with your business, supporting both small teams and large enterprises with high-volume messaging needs.
Global Reach: Leverage WhatsApp's massive global user base to connect with customers in over 180 countries.
Simplified Workflow: The all-in-one platform eliminates the need to juggle multiple tools for communication, marketing, and support.
Ideal Customer Profile
Businesses of all sizes, from startups to large enterprises.
Marketing, sales, and customer support teams.
E-commerce brands, including Shopify and WooCommerce store owners.
Companies in a variety of industries, such as education, healthcare, and finance.
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Active Offers or Deals
There is a 7-day free trial available to test the platform.