Hiver offers an innovative approach to customer service by integrating directly with your existing email inbox. This flexible and outcome-focused platform streamlines support across channels like email and live chat, helping teams manage communication with clarity and purpose. By providing features such as shared inboxes, AI-powered assistance for drafting replies, and automated workflows, Hiver helps teams work more efficiently and reduce email resolution times. It's built to simplify your support operations and ensure every customer interaction is handled with transparency and accountability, all from a familiar, user-friendly interface.